About us

WHAT WE OFFER

Our platform provides detailed information about a wide range of public healthcare facilities and services across South Africa, including but not limited to:

PUBLIC HOSPITALS

• Full details about hospital levels – district, regional, and tertiary hospitals

• Information on specialist services – surgery, maternity, paediatrics, orthopaedics, psychiatry, and more

• Guidance on 24-hour emergency and casualty units – which hospitals are open all night

• Details on inpatient care – wards, ICU, high care, neonatal units

• Contact information, operating hours, and exact locations

• Understanding referral pathways – how to get from a clinic to a hospital

CLINICS & COMMUNITY HEALTH CENTRES (CHCS)

• Comprehensive service lists – what each clinic or CHC offers, from immunisations to chronic disease management

• HIV & TB services – where to get tested, collect ART medication, or access TB treatment

• Maternal and child health – antenatal care, delivery services, postnatal check-ups, and child immunisations

• Family planning and sexual health – contraceptives, STI testing, cervical cancer screening

• Operating hours – including which facilities offer after-hours or weekend services

• Document requirements – what to bring for your first visit (ID, clinic card, proof of address)

SPECIALISED HEALTH SERVICES

• Dental services – which facilities offer extractions, fillings, or dentures

• Mental health services – where to find counselling, psychiatric care, and substance abuse support

• Eye care – facilities offering eye tests, glasses prescriptions, and cataract surgery

• Rehabilitation services – physiotherapy, occupational therapy, and speech therapy

• Radiology and diagnostics – x-rays, ultrasound, CT scans, and laboratory services

• Chronic disease clinics – dedicated services for diabetes, hypertension, asthma, and epilepsy

• Palliative and end-of-life care – hospices, pain management, and bereavement support

PATIENT RIGHTS & PRACTICAL GUIDANCE

• Your rights as a patient – under the Constitution and Patients’ Rights Charter

• Who qualifies for free care – children under 6, pregnant women, grant recipients, and others

• Means test and fees – how much you’ll pay based on your income (H0, H1, H2 categories)

• What to do if refused treatment – your legal rights and how to report it

• How to access social services – applying for disability grants, child support grants, and UIF maternity benefits through healthcare facilities

• Documentation guidance – what to do if you’ve lost your ID, clinic card, or need a birth certificate for your baby

FOREIGN NATIONALS & UNDOCUMENTED PATIENTS

• Clear information on your rights – everyone is entitled to healthcare, regardless of nationality or documentation status

• What documents you need – and what to do if you have none

• How to access HIV/TB treatment – free for all, no questions asked

• Maternity care for foreign nationals – antenatal, delivery, and postnatal services

• Birth registration for babies born in South Africa – even if parents are foreign nationals

• What to do if you face discrimination – reporting xenophobia or denial of care

HEALTHCARE UPDATES & LOAD SHEDDING INFORMATION

• Service changes – temporary closures, reduced hours, or new procedures

• Load shedding impacts – which facilities have backup generators and how services may be affected

• Outbreak information – COVID-19, measles, cholera, and other public health alerts

• Strike updates – how industrial action may affect access to care

• New facilities and services – newly opened clinics, hospitals, or specialised units

OUR APPROACH

At Health.InfoGov.co.za, we believe that access to quality healthcare information should be simple, transparent, and stress-free. We know that every individual’s needs are different—whether you’re a first-time mother looking for antenatal care, a person living with HIV needing ART collection, or a caregiver seeking help for an elderly relative. That’s why we provide comprehensive, detailed, and localized information to cater to South Africans from every province and municipality.

Our goal is to:

• Save you time: By providing exact details on services, requirements, and facility locations, you can plan your visit efficiently.

• Reduce confusion: Clear instructions and step-by-step guidance help you understand exactly what is needed before you go.

• Empower you: With accurate information, you can confidently navigate the healthcare system without unnecessary frustration or delays.

• Protect your rights: By informing you of your constitutional right to healthcare, we help you advocate for yourself.

• Reduce anxiety: Knowing what to expect before you arrive makes healthcare visits less stressful.

We also provide tips, updates, and insights to keep you informed about any changes in procedures, regulations, or facility operations. Our team continually researches and verifies publicly available information from provincial health departments, facility directories, and official sources to ensure that our guidance remains as accurate and reliable as possible.

WHY CHOOSE HEALTH.INFOGOV.CO.ZA

Navigating public healthcare can often be confusing, stressful, and inefficient. By using Health.InfoGov.co.za, you gain:

Whether you are looking for information on public hospitals, clinics, CHCs, specialised health services, or patient rights, Health.InfoGov.co.za is designed to be your online hub for all South African public healthcare information. Our platform helps you navigate the system efficiently, giving you confidence and clarity every step of the way.

FOR HEALTHCARE WORKERS & FACILITY MANAGERS

Are you a healthcare worker, facility manager, or provincial health official? We welcome your feedback and corrections. If any information about your facility is outdated or inaccurate, please contact us so we can update our database and serve patients better. Your frontline experience is invaluable in helping us provide accurate, helpful information to the public.

IMPORTANT DISCLAIMER

While we work hard to provide accurate and up-to-date information, Health.InfoGov.co.za is not an official government entity or healthcare provider. All information presented on this platform is for informational and guidance purposes only. Healthcare facilities may change policies, operating hours, services, or requirements without notice, and these changes may not always be immediately reflected on our site.

Critical reminders:

• In a medical emergency, call 10177 (landline) or 112 (cellphone) immediately – do not rely on website information for emergencies

• This website does not provide medical advice, diagnosis, or treatment – always consult a qualified healthcare professional for medical concerns

• Facility information may change without notice – always verify directly when possible

We strongly encourage all users to verify information directly with the relevant healthcare facility or official provincial Department of Health sources before visiting. This verification ensures that your visit proceeds smoothly and prevents potential delays, misunderstandings, or complications.

By using Health.InfoGov.co.za, you acknowledge and agree that:

• Our platform is intended to provide convenience, clarity, and guidance, but cannot guarantee complete accuracy

• We are not responsible for any outcomes resulting from reliance on the information provided on this site

• Users should always cross-check details with official sources, including provincial health department websites, facility contact numbers, or government health helplines

• In emergencies, always seek immediate professional medical help through emergency services

Our aim is to guide and assist, not to replace official healthcare instructions or emergency services. All content is meant to empower users with knowledge, provide helpful tips, and make interactions with the public healthcare system more efficient, predictable, and less stressful.

OUR COMMITMENT TO YOU

At Health.InfoGov.co.za, we are committed to helping South Africans save time, reduce frustration, and make informed decisions when accessing essential public healthcare services. Our mission is to be your reliable, easy-to-use, and trusted resource for everything related to public hospitals, clinics, patient rights, and healthcare procedures.

We believe that access to healthcare information should be a right, not a privilege – and that every South African, regardless of income, location, or background, deserves to know how to navigate the public health system with confidence and dignity.

Your journey to efficient, confident, and dignified healthcare starts here.

HealthInfoGov.co.za – Your Trusted Guide to Public Healthcare in South Africa.